Return Policy

Return Policy – FORME by Naitcole Michele

Thank you for choosing FORME by Naitcole Michele. Each product is thoughtfully created in small, limited-edition batches to ensure the highest quality and freshness for your haircare experience.

📦 All Sales Are Final

Due to the nature of our handcrafted formulations and limited production runs, all sales are final and non-refundable. We encourage customers to review product details, ingredients, and usage recommendations carefully before purchasing.

💫 Exchanges for Damaged Items

If your item arrives damaged or defective, we’re here to help. Please email us within 5 days of delivery at hello@formemyhair.com with:

  • Your order number

  • Photos of the damaged item

  • A brief description of the issue

We’ll be happy to offer a replacement or store credit, depending on availability.

📮 Shipping Costs

Shipping fees are non-refundable. Customers are responsible for shipping any eligible return items (in cases where we may authorize an exception).

🕊️ Our Promise

We stand by the integrity of every drop in your FORME ritual. Our Luxe formulations are designed to elevate your self-care — beautifully, purposefully, and mindfully.

For additional questions, please contact us at hello@formemyhair.com.